Microsoft and Nuance Bring AI-Powered Clinical Notes App to Epic Systems

Microsoft’s Nuance Communications has announced that its AI-powered clinical notes application, DAX Express, is coming to Epic Systems to help reduce physicians’ administrative workloads. Epic is a health-care software company that helps hospitals and other health systems store, share, and access electronic health records. More than 500,000 physicians and 306 million patients across the globe use Epic’s offerings, and the company has long-standing partnerships with both Microsoft and Nuance.

The companies are collaborating to build a system that can carry out many of clinicians’ backend administrative responsibilities. Nuance’s solution, DAX Express, helps reduce clinicians’ administrative workload by automatically generating a draft of a clinical note within seconds after a patient visit. The integration of DAX Express into Epic’s EHR will help physicians save time and reduce the burden of administrative work.

The collaboration between Microsoft and Epic is not new. The two companies have been working together for years to develop and integrate generative AI into healthcare by combining the scale and power of Azure OpenAI Service with Epic’s industry-leading electronic health record (EHR) software. The collaboration expands the long-standing partnership, which includes enabling organizations to run Epic environments on the Microsoft Azure cloud platform.

The integration of DAX Express into Epic’s EHR is just the latest development in the partnership between Microsoft and Epic. The companies are also exploring the use of OpenAI’s GPT-4 to increase the power and accessibility of self-service reporting through SlicerDicer, making it easier for healthcare organizations to identify operational improvements, including ways to reduce costs and to find answers to questions locally and in a broader context.

The integration of DAX Express into Epic’s EHR is a significant development for healthcare providers. By reducing the burden of administrative work, physicians will have more time to focus on patient care, which will ultimately lead to better outcomes for patients. The collaboration between Microsoft and Epic is an example of how technology can be used to improve healthcare and make it more efficient. As the healthcare industry continues to evolve, it is likely that we will see more collaborations like this one that leverage the power of AI to improve patient care and outcomes.