PayPal has launched a new package tracking feature on its app that allows customers to instantly see the status of their online orders. This new feature expands PayPal’s post-purchase offering, which delivers more choice and convenience in how shoppers manage their purchases.
The new feature puts PayPal in closer competition with rivals Shopify and Amazon, both of which have package tracking capabilities. Shopify’s Shop app gives customers real-time order status updates, delivery notifications, and live-map tracking. Amazon also has a “Map Tracking” feature, which shows customers where the driver is and when they are getting close to delivering the package.
The package tracking feature is a valuable addition to PayPal’s app, as it allows customers to keep track of their orders without having to manually enter the order number into a carrier website or search for the order status on the retailer’s website. This feature is especially useful for customers who frequently shop online and want to keep track of multiple orders from different retailers in one place.
To use the new package tracking feature, simply open the PayPal app and tap on the “Track Packages” tab. You can then link your Gmail account to PayPal or manually enter tracking details. Once you’ve added your packages, the app will start tracking them and send you push notifications when there’s an update.
PayPal’s new package tracking feature is a valuable addition to its app, allowing customers to conveniently track their online orders. The feature puts PayPal in closer competition with Shopify and Amazon, both of which have similar capabilities. As e-commerce continues to grow, it will be interesting to see how other companies incorporate package tracking features into their apps and websites.