Generative AI is a type of artificial intelligence that can create new content, such as text, images, and music. Walmart is experimenting with new generative AI tools to help customers shop. Walmart’s new AI search tool can understand context and generate a collection of items relevant to one query, saving customers time.
One way Walmart is using generative AI is to power a shopping assistant. This assistant can answer questions, provide suggestions, and share product information. For example, a customer could ask the assistant for recommendations for a party or ask for help finding a specific product.
Another way Walmart is using generative AI is to power a search engine that can understand context and generate a collection of relevant items. For example, if a customer searches for “party decorations,” the search engine could generate a collection of items such as balloons, streamers, and tableware.
In addition to the AI-powered search tool, Walmart is also developing a shopping assistant and an interior design feature using generative AI. The shopping assistant will help customers find products and make recommendations based on their preferences, while the interior design feature will allow customers to visualize how products will look in their homes before making a purchase
Walmart’s use of generative AI is still in its early stages, but it has the potential to revolutionize the way people shop. By using generative AI to create personalized experiences and recommendations, Walmart can make it easier for customers to find the products they need and want.